Contact
The simplest way is to call. We answer Monday to Friday, 8am to 7pm, and call back within two working hours.
- Send a message
- Hours
- Monday to Friday, 8am to 7pm
- Area
- Pays de Gex, Geneva, La Côte, Lausanne
Request a call back
Book an appointment
Choose the service, then your time.
Bookings are handled directly by Phronesis IT: your details stay on our server, and nothing is paid when booking. Privacy.
Questions
Do you work in Switzerland?
Yes. Remotely every working day, and on site in Geneva, La Côte and Lausanne on days planned in advance.
What happens in an emergency?
Call us directly. We can work remotely within 4 hours, including evenings and weekends, with a 50% surcharge. On-site help depends on availability, and in Switzerland on scheduled days.
How do you protect our data and access?
In writing: non-disclosure agreement, data processing agreement, access by mandate and revoked after every intervention. See our charter.
Do you work on Macs, iPhones or iPads?
No. We specialise in Windows PCs and Android devices, along with their networks, printers and connected devices. This focus lets us be true experts. For Apple equipment, we can point you in the right direction.
Do you sell hardware?
No, and that is deliberate. We advise you independently, you buy directly from the supplier of your choice, and we install.
Do I need to pay to book?
No. Nothing is paid before our first conversation. Subscriptions are then charged monthly, and one-off work is invoiced afterwards.
Can I cancel?
Plans run for 12 months, then continue month to month, cancellable with one month's notice. Private clients also have a 14-day withdrawal period.